❓ Frequently Asked Questions
1. How can I get the price?
We usually quote within 24 hours after we get your inquiry (Except weekends and holidays). If you are very urgent to get the price, please contact us so that we can offer you a quote.
2. Can I buy samples when placing orders?
Yes. Please feel free to contact us for sample details and arrangements.
3. What is your lead time?
It depends on the order quantity and the season you place the order. Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.
4. What is your payment term?
We accept T/T, Western Union, MoneyGram, and Paypal. These terms are negotiable.
5. What is the shipping method?
Items can be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm with us before placing orders.
6. How do you make our business long-term and maintain a good relationship?
We keep good quality and competitive prices to ensure our customers benefit; we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
RUX Home Crafts
