Q1. Are you a manufacturer or a Trade Company?
A: We are a trade company, but we have our own packing factory to strictly control the quality of every set.
Q2. What is the standard order process?
A: 1. Inquiry (provide requirements) -> 2. Quotation -> 3. Sample making & confirmation -> 4. Payment (30% deposit) -> 5. Mass Production -> 6. Shipping by sea, air, or express.
Q3. Can you assist with shipping if we don't have a forwarder?
A: Yes, we can offer you the best shipping lines to ensure you receive your goods timely and at the most competitive price.
Q4. Why should I choose your DIY kits?
A: We offer fabulous original designs, remarkable factory quality control, rapid sample production, moderate pricing, and prompt after-service response.
Q5. What materials are used in these crafts?
A: Our DIY Mosaic kits primarily consist of high-quality wooden bases and glossy glass mosaic pieces.
Q6. Is custom-made service available?
A: Yes, we provide custom-made services to meet your specific requirements for designs or packaging.