Frequently Asked Questions
Can I get some samples?
Yes, some samples are free while others may require a small fee. Freight is usually collected, and we can credit the cost back if you place a bulk order.
Do you have product certifications?
Yes, we hold various certifications including FDA, CE, ISO, TUV, and BSCI to ensure international standards.
What is the delivery and production time?
Samples typically take 5-7 days. Bulk production usually takes 15-30 days, depending on your specific requirements.
Do you support OEM/ODM services?
Yes, we own our factories and have professional designers to provide comprehensive OEM/ODM services.
How is the product quality controlled?
We have dedicated QC teams for final inspections. We also welcome third-party inspections to ensure all goods are perfect before shipping.
What are your acceptable payment terms?
Our usual payment methods include T/T, L/C, and PayPal. Please contact us for specific arrangements.